We started small, as a silver refining company operated solely by Sharon Eades. Her approach has always been hands-on, with a special emphasis on the importance of listening closely to customers. Over the years this has shifted our focus to assisting manufacturing jewellers at every stage of the creative process, through an extensive range of quality goods and reliable services.

“WE GET WHAT’S AT STAKE FOR THE INDUSTRY, AND WE WANT THE SAME THINGS: TO PRODUCE AND DELIVER GREAT PRODUCTS, ON TIME, TO HAPPY CLIENTS.”

As a registered precious metal refinery, CPM specialises in the recycling of all precious metals, utilising modern techniques for maximum recovery and returns. We refine all jewellers’ waste including sweeps, filings, polishings, solutions, old jewellery solids and (the little-known) sludge. We also recover silver from a wide variety of photographic material including X-Rays.

Our precise manufacturing standards prompted TopCo Media to declare us the first place winner for Manufacturing Excellence in the National Business category at their Top Performing Companies Awards in 2010, and we’re proud to assure you that we’ve been improving ever since.

It’s our goal to stock the largest range of high quality, fair value and up-to-date necessities for jewellers, including tools, cleaners, components, castings, findings and semi finished products. We also offer CAD design, wax model and casting services as well as in-house assay facilities.

Our business philosophy puts people first. We pride ourselves on nurturing relationships, and our team is on hand to offer technical assistance and product advice. Some of our sales execs are jewellers who left the trade, and who keep an ear to the ground for opportunities to serve our dynamic industry.

“WE MAY NOT HAVE THE ANSWER BUT WE’LL FIND IT. WE MAY NOT HAVE THE TIME BUT WE’LL MAKE IT”

Up-and-coming jewellers hold a special place in our hearts. CPM sponsors student awards and we play an advisory role to Universities looking to integrate pupils effectively into the trade. We see too many smart, hard-working jewellers unprepared for the struggles of running a business in a tightly regulated market, and we’re working to change that.

CPM corporate culture embraces diversity, with a core internal focus on educating and training our 70+ team members. We believe it’s vital to provide growth opportunities both within our company and the industry as a whole. Our experienced and committed management team, some of whom have been with CPM for 20 years, lead the search for new ways to provide exceptional service to our customers.

Check out our values. We stick by them

We operate within a socially responsible and sustainable business framework backed up by internationally recognised accreditation, and we are members of the Jewellery Council of South Africa. You can trust us to support you with integrity across Southern Africa.

CPM are proud members of the Responsible Jewellery Council and are Chain-of-Custody certified.

CPM is a member of the Responsible Jewellery Council whose mission is to advance responsible ethical, social and environmental practices which respect human rights throughout the diamond and gold jewellery supply chain, from mine to retail.

What does this mean for you, our customer?

The RJC Code of Practices includes a range of requirements for business ethics, human rights and social and environmental impact. As members, CPM commits to implement continuous improvement processes for higher standards of responsible practices and supply chain transparency. We are proud to be playing our part to ensure that refining and mining processes do as little harm as possible to the planet (especially with regards to cyanide and mercury use), and that our suppliers are not involved in forced or child labour, human rights abuses, or illegal or criminal practices.

You can be assured that your jewellery is not indirectly funding terrorist or illegal armed groups, and that its metals come from legitimate sources that are not involved in money laundering, fraudulent activity, bribery, corruption or conflict-affected mines. RJC Certification is achieved through an independent, third party audit leading to positive impacts for workers, communities, business partners, the environment and broader stakeholders.

We believe in business as a force for good. If you know someone currently using a refinery that does not comply with the above principles, please ask them to switch to an RJC-accredited organisation.

If you would like to do business with CPM please download and complete our Supplier Application forms or Customer Application Forms and email them to orders@capepreciousmetals.co.za